Own operations for a distributed energy and IoT hardware business: procurement, supplier RFQs, outsourced manufacturing, in-house assembly, stock planning, SIM/connectivity visibility, logistics, field operations, customer service, facilities, health and safety, and the tooling used to manage scale. The role connects engineering and firmware handoff to completed packaged devices delivered to clients and installers, with systems built across forecasting, production planning, fleet monitoring and business intelligence.

• Scaled deployed hardware from 690 to 15,870+ field units (23x+) and supported a much larger manufacturing and procurement pipeline through volatile demand.
• Took hardware and firmware outputs from engineering teams and converted them into manufacturable, procurable, schedulable production plans.
• RFQ'd and procured complete BOMs across electronics components, printed material, packaging and supporting materials for HotBot v2, HotBot v3, WiFi Gateways, Solarbot and LTE dongle shields for HotBot v3.
• Liaised with outsourced manufacturers while scheduling in-house assembly, packaging, logistics and delivery readiness for clients and installers.
• Managed stock planning, device readiness and SIM/connectivity visibility so physical hardware, recurring connectivity and deployment needs stayed aligned.
• Personally built production-planning and working-capital tooling for scenario planning, stockout visibility, procurement timing, BOM costing, debt-coverage views and investor reporting.
• Raised fleet monitoring capacity from about 2,500 to 15,870+ devices per operator-day through automation, diagnostics and better review workflows.

Product ownership for a bicycle and last-mile asset tracking platform focused on theft response, recovery workflows, WhatsApp command flows, dashboards, telemetry, and partner escalation. The role is product management, QA, backlog, workflow design, and launch alignment rather than sole engineering ownership.

• Translated tracker, telemetry, WhatsApp, dashboard, and recovery-service needs into product requirements and delivery priorities.
• Managed backlog trade-offs across customer experience, operational support, QA, security-company listener workflows, and launch readiness.
• Kept public-facing product narrative aligned with what had been implemented, tested, or planned without overstating engineering ownership.

Led engineering-services delivery during BridgIoT's post-investment transition into Livewire, coordinating project management, field operations, delivery quality, and cross-team communication across smart-metering and utility-data work.

• Led engineering and field teams through high-pressure delivery windows after the BridgIoT transition.
• Improved cross-team communication, delivery cadence, and visibility across engineering services and operations.
• Initiated hiring across six roles in technical, support, and operational functions.

Led BridgIoT through hardware, software, finance and field-service execution: smart water-metering deployments, schools water-saving programme delivery, product and dashboard development, sponsor and partner reporting, team and contractor coordination, company finance, board/governance administration, fundraising and strategic transition into Livewire.

• Led the Shoprite CSI/WCED schools water-saving programme from real operational delivery into stakeholder reporting, not merely retrospective documentation.
• Scaled Dropula smart water-metering across roughly 350 schools with usage baselines, dashboards, leak and burst alerts, nighttime-flow diagnostics, sponsor reporting and targeted maintenance workflows.
• Programme contributed to about 720 million litres of water saved and about R52m in financial savings realised; the Oct 2018 stakeholder report captured 350 schools, roughly 330,000 learners reached.
• Owned startup finance and administration across budgets, forecasts, supplier payments, payroll coordination, annual financial statements, audit support, board packs and company secretarial workflows.
• Deployed roughly R15m in project funding, managed grant/funding administration and secured strategic investment from Macrocomm.
• Structured commercialisation and legal pathways with Genric and TechITEZ in the SafeHomes context.

Managed materials-science laboratory operations while supporting research and student work: equipment scheduling, microscopy and testing workflows, maintenance, procurement, user training, and research assistance in a mechanical and mechatronic engineering environment.

• Coordinated equipment access, maintenance, procurement, and user support across laboratory workflows.
• Supported materials-science research with sample preparation, testing, microscopy, and technical documentation.
• Trained users on lab procedures and helped keep research work moving through constrained equipment capacity.

Managed event technology operations for ticketing and cashless payment deployments across live events, coordinating temporary crews, hardware readiness, access control, cashups, reconciliation, client support, and post-event reporting.

• Led staffing, shift planning, hardware readiness, and on-site operational control across event deployments.
• Handled cashups, reconciliation, client support, issue response, and post-event reporting.
• Built early operating discipline across temporary teams, physical hardware, and high-pressure live environments.

Supported trail running and mountain biking event operations through physical setup, breakdown, water-station logistics, and on-the-ground race-day support. This early operations work built practical discipline around temporary teams, outdoor event constraints, and physical execution under time pressure.

• Performed physical setup and breakdown for trail running and cycling events.
• Set up and cleared water stations for participants and crews.
• Supported on-the-ground event logistics and manual operations across race days.